The London Explorer Pass Frequently Asked Questions

Here you’ll find the answers to your questions about the London Explorer Pass – one of London’s most popular City Passes.

What is the London Explorer Pass?

The London Explorer Pass is a flexible multi-attraction city pass, including tours, cruises and top London attractions.

What is on the London Explorer Pass list of attractions?

Madame Tussauds London
A wax figure of Christian Bale at Madame Tussauds London

What is included with the London Explorer Pass?

As well as one-time access to top London attractions and tours, you also get a downloadable London Explorer Pass guidebook.

What are the benefits of the London Explorer Pass?

With the London Explorer Pass, you save over 40% on top attractions. You can choose which attractions to visit as you go and enjoy skip the line priority access with London Explorer Pass fast track entry.

How do I get the London Explorer Pass app?

If you have ordered a London Explorer Pass, you will receive an order confirmation. The email will contain a link to the free London Explorer Pass app, from which you can download your London Explorer Pass on your phone.

How does the London Explorer Pass work?

The London Explorer Pass can be used for any combination of attractions for the purchase option selected (three, five or seven). It is valid for thirty days from the first activation. You can choose which attractions to visit as you go; you do not need to select them in advance. Your London Explorer Pass includes one visit per attraction.

Your Mobile London Explorer Pass will activate the first time it is used to enter an attraction. Simply display your London Explorer Pass at the entrance to receive free entry.

How to use London Explorer Pass

Once you have purchased your London Explorer pass, your order will be sent to your device. Your London Explorer Pass will contain a QR code that gives you fast-track access to your choice of attractions for free.

To download your London Explorer Pass, select ‘Your Mobile London Explorer Pass’ in the app. Enter your order reference and verification code, then click submit. Once your pass is downloaded, it will be stored within the app, but you can also forward them to your companions. If you have purchased multiple passes, you can access them here too.

For your convenience, your London Explorer Pass can also be used without an active data connection from within the app. Your London Explorer Pass will activate upon entry at your first attraction.

London Explorer Pass Bus Tour
London Explorer Pass Bus Tour

What is the London Explorer Pass validity?

Once your pass is active, it is valid for thirty days so you can enjoy flexibility with your sightseeing plans.

You can visit the attractions at any time, depending on their opening hours. To avoid disappointment, please check the sites and tours for their opening times ahead of your visit.

What is the London Explorer Pass child age?

Child Passes are suitable for children under fifteen, and children under three are free. Many of the attractions offer free admission for younger children, so please check the individual attractions for more information.

Is there a London Explorer Pass family or group ticket option?

There are no restrictions on how many passes you can purchase. However, the London Explorer Pass is not intended for large groups, and therefore there are no group options.

Please note that groups of more than ten may be denied entry at some sites and attractions. We advise that groups of over ten people contact their intended attractions in advance.

What is the difference between the London Pass and the London Explorer Pass?

So, you’re planning a trip to the capital and don’t know which city pass to buy. Should you get the London Pass or London Explorer Pass?

The London Pass and the London Explorer Pass both include several tours and attractions. While there is some overlap, there are certain attractions that are exclusive to each pass. To find out more about The London Pass and other great London city passes, check out our city pass page.

London sightseeing tour - The London Eye
The London Eye
Get the London Explorer Pass